Shipping & Returns
Shipping:
All items which are in stock will ship within 1-2 business days depending on time of order. Any items which are not in stock will be drop shipped if available or backordered. Customers will be notified of any shipments which will be delayed more than 5 business days due to manufacturer backorders. Many items from VSP are custom made to order, and as such subject to lead times. Generally, lead times on smaller items and simple modifications will be less than 10 business days. Items with longer lead times will have approximate times listed in the item description.
Returns:
Off-The-Shelf or Stocked Items: Returns are accepted for unmodified & uninstalled items, which are subject to a 20% restocking fee. No reimbusement will be given for shipping charges.
Custom Ordered Items: There will be no refunds given, though ownership may be transferred. To do so, the customer must find a committed buyer within 10 business days. At such time as the transaction is completed with the new customer, the original purchaser will be credited any deposit paid on the item.
Core Charges & Core Returns:
If applicable, core charges will be listed in the product information. These charges are designed to ensure that VSP will have continued access to rebuildable cores. The core charge is due before the order ships, unless a valid core is supplied before order shipment. Core charges will be refunded up to (90) days after purchase date upon the return of a valid core. Cores may be deemed invalid or partial value if there are any signs of tampering, disassembly, attempted repair, or severe physical damage. Core validity is at the sole discretion of VSP.
